Small Business IT Issues

IT Issues relating to Small Businesses

What does it cost to transfer a domain name?

Posted by on Sep 24, 2013 in Small Business IT Issues

Just lately I’ve come across a number of registrars charging for domain transfers.. this seems a bit excessive as there really isn’t very much to do.. it just seems like they lure people in with the promise of cheap domains, and then rip them off when they realise their service isn’t that great and they want to transfer away…. .UK Domains Transfering .uk domains ‘should’ be free… to transfer a .uk domain name you need to change the ‘IPSTAG’ to the new registrar, your new registrar should inform you what their IPSTAG is, some ISP’s provide a web interface, some do it themselves manually.. the thing to remember is, it’s a 30 second job, why should you pay for the privilege of moving your own domain name?? Nominet, who maintain the register of all domain names ending in .uk, can transfer the domain for you for £10+VAT, If your ISP is going to charge you, don’t give in to them and use Nominet instead… Most other Domains Transferring most other domains ( eg .com, .net, .info, .org etc.. ) usually incurs a renewal fee, but this adds one year to your domain and is charged by your new registrar… ( In some cases it renews the domain from the date the order is processed…...

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E-Mail Wrestling – The Olympic Sport of Poor Small Business Owners

Posted by on May 7, 2013 in IT Top Tips, Small Business IT Issues

E-Mail Wrestling – The Olympic Sport of Poor Small Business Owners

When it comes down to it, E-Mail should just work, it’s not something you want to spend time worrying about, or wondering if it’s working, or whether you’ve got all of your e-mails… you’ve got far too many other things going on in your business for that. I feel I should start this off by letting you know I have built, installed and setup E-Mail systems for some of the largest organisations in the world. Without being big headed about it, it would be fair to say I know more than most when it comes to mail systems, and the way E-Mail works (or should work!) I’ve also got a deep understanding of what’s important to a small business, I’ve run a couple of my own for 7 years now, and in that time I’ve worked with and supported the I.T. for hundreds of other small businesses. What I’ve found over the years is that many businesses are either spending far too much time trying to work around poor email systems or worrying about whether their email is working or not… Are you World Champion at E-Mail Wrestling? The Olympic sport of Poor Business Owners? Fed up of spending half your day wrestling with E-Mail problems? Drop your details in below and we’ll get you set-up with a trial of Office 365 and show you how you can break out of this business limiting sport… It’s crazy, what you need as a business is to know your emails are safe, reliable and secure. Even more so if you’ve got staff, you need visibility over your company email. If it calls for it, you need to be able to take a look at the incoming and outgoing email of your employees. In my time I have seen and dealt with businesses using most of the common e-mail systems including POP, IMAP, Gmail, Yahoo, Hotmail, Zimbra and of course Microsoft Exchange. I’ve also seen some weird and wonderful attempts to replicate some of the benefits of Exchange with bespoke in house e-mail systems, in almost every instance these end up causing far, far more problems than they ever fix. In my experience, Nothing works as smoothly, or as seamlessly and a well setup Microsoft Exchange solution (be that hosted Exchange or an in house Exchange server). I’ve heard all manner of reasons and arguments as to why you should not use Exchange, but none of them have stood up, and most have been founded on either a lack of understanding or just plain bad advice. It’s crazy, what you need as a business is to know your emails are safe, reliable and secure. Even more so if you’ve got staff, you need visibility over their company email. If it calls for it you need to be able to take a look at their incoming and outgoing email… with POP this just isn’t possible! These...

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Blind Man Tasered!

Posted by on Jan 11, 2013 in Small Business IT Issues

Blind Man Tasered!

Listening to the news early this morning on the way to a breakfast meeting I heard the story about the Blind man that had been tasered by the police because they thought his white stick was a Samurai sword! This got me thinking about how often people can over react and attack the wrong thing (or person in the unfortunate blind man’s case). How often does something go wrong with your computer and you panic, click lots of buttons, or shut everything down, sure it seems it fix the immediate problem, but what’s lurking underneath, have you really done the right thing? What if you had someone you could call for help and advice, to reassure you what you’re doing is right, or who could even login and take a look at the problem for you? So if you sometimes feel like you a fumbling around blind, and keep on getting nasty shocks from your computer systems then give me a call, let’s have a chat about how I can help you…  01543 241234 You can read all about the Taser incident on the BBC here:...

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Flood Alert – Backups can save your business

Posted by on Nov 27, 2012 in Small Business IT Issues

Flood Alert – Backups can save your business

Flooding – Are your computer systems protected? With all the recent flooding going on, it seems like quite an opportune time to talk about how your computer systems are protected, there is a whole piece I could do on Disaster Recovery, but I’ll save that for another time, I just want to get the key message out there today… Backups! I’ve got 3 key steps you should go away and check RIGHT NOW!! they could just save your business… Check when you last Successful backup was – (You are taking backups aren’t you?) Check ‘What’ is backed up – (Yes there are people that see fit to back up their music, but forget about their accounts!) Check you can restore from your backup (seems obvious but very, very few people do it) Just in case you missed those: Check when you last took a successful backup Check exactly ‘what’ you are backing up Finally, most important of all – check you can restore from your backup… Please, take note of these points, absorb them, and pass them on – if you need help with your backups we can help you – 01543...

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What’s the link between a tennis ball, and a hard drive?

Posted by on Jul 20, 2012 in Small Business IT Issues

What’s the link between a tennis ball, and a hard drive?

I had a phone call from one of our clients the other day. They’d just deleted some important files that they needed. Fortunately for them they have a removable hard drive that they plug in to the server every night to back up the files. The reason he called me was that on his way down to the Server Room with his hard drive, he’d dropped it and it had broken into quite a few pieces. EEK! Fortunately for this customer, we had already, recently, set them up with remote backups so whilst he was there on the phone, as quick as a flash, we had his files restored for him. Back-ups are a life saver for your business. If you’ve not got effective back-ups running already you need to speak to me today brokenStones IT Services – 01543 241234 Remember: When you smash a tennis ball, it bounces. When you bounce a hard drive, it...

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If you want to improve your business through the use of Information Technology, speak to an Olympic Gold Medalist (I Did!)

Posted by on Jul 15, 2012 in Small Business IT Issues

If you want to improve your business through the use of Information Technology, speak to an Olympic Gold Medalist (I Did!)

As you can see by the look on my face, I was Expecting Sir Stephen Redgrave too, to be fair you could have told me he was any of the others, and I would have believed you, I’m not really sure what they look like. I’ve got to say though, it was a captivating speech, with such a powerful, yet simple, message, I really don’t think anyone else could have been more appropriate! To be honest with you at this point, it’s a pretty tenuous link, I met Ben Hunt Davis at an Entrepreneurs Cicrle National Event at the start of July (My first event actually!). Ben gave a fascinating speech on “Will IT make the boat go faster?” – OK, maybe I’ve taken a liberty with the ‘IT’ but the message is still just as powerful, of everything we covered that day it stood out for me the most (and there was a LOT of good stuff there – Sorry Nigel!). To sum it up extremely succinctly (He spoke for 45 minutes! If your interested in more Google ‘Ben Hunt Davis’), in training for Sydney 2000 (where he won his Gold Medal in the Mens 8 Rowing), EVERYTHING they did, and thats from how many times they trained, to if they should go for a pint, to whether they should take part in the opening ceremony, they questioned Will it make the boat go faster? Would it bring them closer to their goal of Gold? and if not, then why were they dong it? Thats a really powerful message for me, not only when I think about how we conduct our business, but also for how our clients use IT within their business. You see I have long been a believer in the “The Role of IT”, in fact it’s why I started my business in the first place. Many people see IT within their business as a necessary evil, but why? you really have to question is your IT working for you? If the answer is no, they why is it there? Why are you not doing something about it… To bring it back to the theme of Ben’s speech, Will IT make your boat go faster? It can, and it Should, but is it? and does your IT provider understand this? We do, let’s have a chat – 01543...

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