Is your website broken?

Posted by on Jul 29, 2013 in IT Top Tips

Is your website broken?

I’ve seen this a few times now, when the webpage loads it’s either completely blank, or only half loaded, and it doesn’t work properly… The first instinct is to blame the owner of the website, they’ve not been looking after it properly… But it’s not always their fault… this actually happened to me last week, I e-mail someone to helpfully point out there was a problem with their site, but there wasn’t… it was all to do with me and my computer… oopps. You see websites are getting more and more complicated, not to use or look at (that’s getting better thankfully), but in the way they are constructed, and the code they use behind the scenes. Sometimes different websites can conflict with each other, or if one site has been made particularly badly, it can affect other sites (This is what happened to me, another, large worldwide company’s site I was on was causing another site to run extremely slowly – like 3 seconds to load a single page…). If you’re finding trouble using a particular site there are a couple of things you can check quickly before blaming anyone else… Either start up a different web browser (i.e. if you’re using Chrome, try Internet Explorer or Firefox) or most browsers now had a handy little feature called ‘In Private Browsing’. It effectively creates a new web browser that doesn’t share any of the resources from other pages you’ve got open… it also doesn’t save any of your info or the history of what you’ve looked at (Handy if you are shopping for Birthday Presents!) In Chrome, Click the Settings Button (the 3 lines) in the top right corner, then Click ‘New Incognito Window’… In Internet Explorer, Click the Cog in the top right corner, then Safety and InPrivate Browsing… In Firefox Click the Orange Firefox menu the top LEFT, then Click Start Private Browsing… When you’ve done that you’ll either see a new window appear (as in chrome & IE) or the window will change (FireFox) and you should see an indication you are in Private Browsing Mode… In Chrome you get a little ‘Spy’ like Man appear in the top left, in IE you  get a ‘InPrivate’ icon at the start of the address bar and in FireFox the logo turns Purple… Top Tip If you’re struggling with a website not working properly… first try the InPrivate Browsing mode or another web browser to check it’s not you! Also don’t forget one of the main purposes of InPrivate browsing is to keep what your looking at secret from other users of your computer… Perhaps someone should have mentioned that to my wife before she ordered my new tennis bag for my birthday… (of course it didn’t help she left it on the front seat of her car for 2 days either!) If you need any help please don’t hesitate to...

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How to Backup your iPhone

Posted by on Jul 22, 2013 in IT Top Tips

How to Backup your iPhone

Imagine if your entire phone got wiped today… have you got everything on there backed up? How quickly could you get back up an running again? Cause if you’ve got an iPhone, and you’ve got iCloud backup set-up, it’s minutes… even if you loose your phone, you can restore everything back to a new phone in minutes… I’m sure it’s just as easy on an Android or Windows phone.. OK, so if you’ve got your email set-up properly (I.E. Office 365 or MS Exchange ) then getting your Mail, Contacts and Calendar back is pretty easy, but what about all your settings, and all your apps, any notes you’ve made… re-downloading all your music and any photos you’ve taken? I’ve got photos of Donald going back to when he was a puppy on my phone (yes and of course both my daughters too). The rest of the stuff on my phone I can either do without or get back with some effort, but I’d be pretty upset if I lost those precious photos. Here’s how we setup Backup on your iPhone Go in to Settings and Choose ‘iCloud’ In the iCloud Menu scroll down to the bottom and choose ‘Storage and Backup’ The next screen tells you how much space you are using, and how much you have available, you then just need to make sure that ‘iCloud Backup’ is ON. Also just below the Back Up Now button it tells you when you last backed up… it’s a simple as that… now whenever your phone has WiFi and is plugged in it will automatically back itself up. Side Note: Recently I ran out of space on my ‘iCloud’ I spent 2 or 3 weeks going through trying to delete stuff I didn’t want / need… then I realised I was being pretty stupid! It was £28 to add an extra 20GB to my existing free 5GB, how much time had I already wasted? £28 for the year was nothing, it took less than a minute to set-up, and now I’ve got more space than I can use, and I’ve got peace of mind again… Top Tip Make sure you’ve got backup enabled on your phone right now, it’s easy and it’s free, and it all happens without you having to do anything! (You can also do the same thing on your iPad too!). I’ve not used a Samsung phone, but I’m sure it’ll be just as simple (and I’m sure someone will email with how to set it up on there too). If you need any help please don’t hesitate to call – 01543 241 234 P.S. To the lady that inspired this e-mail, and who really should know better, I hope you’re phone is backed up NOW! – Did you already have backup setup? Let me know on our FaceBook...

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The 2nd Most useful Program on my Computer

Posted by on Jul 1, 2013 in IT Top Tips

The 2nd Most useful Program on my Computer

There are some programs I use on my computer almost every day, Back in Top Tip #11 I told you about the most useful program on my computer, the one I use every single day (If you missed it, drop me a note on our Facebook page and I’ll send it to you). Well this one comes a close second, in fact I’ve used it three times just to write this email to you. Now if you’ve not used this in quite a while, you are going to think I’m crazy when you find out what it is, I too was quite surprised when I re-discovered it a few years ago, it’s amazing how a makeover and a few simple tweaks have transformed this tool. Yes, it’s Good old MS Paint!! Why do I use it so much? For grabbing screen shots or making quick amendments to stuff, for instance if I’m writing a proposal for someone and I need to include a reference to some web content, what better way than to take a quick screen shot of it? Or how about if you want to send on some e-mail testimonial’s you’ve had, sue you could just copy the text, but it has a bit more impact if you take a screen shot of the actual e-mail (You can then use the shapes tool to block out the email address of mobile number of the original sender). How to Crop So one of the things I need to do most is ‘crop’ a screenshot, that’s chopping out everything I don’t want in the image, here’s how… Make sure the ‘Select’ Button it highlighted (Next to Crop), then drag your cursor around the area you want to KEEP. You’ll notice a blue dotted line appear, that shows you the area you’ve selected… Now Hit the Crop Button (Circled in the image above), and you’ll notice all but your selected area magically disappear! Top Tip Here’s a step by step guide to taking a screenshot and e-mailing it to someone, try it now… Press ALT + Print Screen (Takes a screenshot of your current window) Press WINDOWS + R (Pop up the run command box)  Type ‘mspaint’ and press enter Press CTRL + V (Pastes the screenshot you’ve just taken) Now Crop it as you want and hit Save. If you want to capture the whole screen, rather than just the current window just press PRINT SCREEN, and if you are lucky enough to have two monitors press WINDOWS + PRINT SCREEN to capture your entire...

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