Some people actually take this seriously

Posted by on May 27, 2013 in IT Top Tips

Some people actually take this seriously

I’ve seen this a few times now, but what I hadn’t realised was some people do actually take it seriously! We had someone use our drop off and diagnose service the other week, “My Computers not working properly” was the message they left us with… On starting it up, it was clear it was infected with a particularly nasty virus, it’s the one that fills the screen with a ‘Police’ message saying something along the lines of “Your computer has been locked due to the detection of illegal activity”. We have seen a variety of these along the same theme now, some we’ve been able to clean up, some we’ve ended up having to rebuild the whole computer. But this was the first time I’d actually had someone ask me “What’s the cost if we pay the fine?” Well I have to say I was flabbergasted, I thought it was blatantly obvious this was a scam, but they really thought it was real (No I didn’t ask what they’d been looking at!!!) Top Tip Before you put ANY payment (or other personal details) in to your computer, think about it very carefully, did you ask for this, could it be a scam? If you are at all unsure please call and get some advice – 01543 241...

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Did you get the Job Interview?

Posted by on May 13, 2013 in IT Top Tips

This one came up during a recent I.T. Clinic, we’d been talking about e-mail and computer scams, and right on cue someone received this e-mail… Now you’ll notice there are no links to click which could take you to a malicious site, and no attachments that could contain a virus… so what’s the point in sending out a seemingly harmless email… We’ll it got me wondering at first, but then after reading it a bit more closely I realised it was an ‘old school’ scam… Take a closer look at the phone number… On first read it looks like a mobile number, but it’s not… 070 numbers can be premium rate… After a bit of research it seems this particular number is quite new (the first reports had been 3 days ago), one victim was actually waiting for a job interview and called it… £4.50 was his bill for that call… another was concerned the ‘real’ person would miss their interview chance so called up too… Also if you happened to read this email on a mobile phone, most of them have this ‘handy’ feature which identifies phone numbers and makes it easy for you to click on them… Top Tip Know the number you are calling… if you are unsure about the number just pop it in to Google, especially if you don’t recognise the first 3 or 4 digits… Google 070 If you are at all unsure please call and get some advice – 01543 241...

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E-Mail Wrestling – The Olympic Sport of Poor Small Business Owners

Posted by on May 7, 2013 in IT Top Tips, Small Business IT Issues

E-Mail Wrestling – The Olympic Sport of Poor Small Business Owners

When it comes down to it, E-Mail should just work, it’s not something you want to spend time worrying about, or wondering if it’s working, or whether you’ve got all of your e-mails… you’ve got far too many other things going on in your business for that. I feel I should start this off by letting you know I have built, installed and setup E-Mail systems for some of the largest organisations in the world. Without being big headed about it, it would be fair to say I know more than most when it comes to mail systems, and the way E-Mail works (or should work!) I’ve also got a deep understanding of what’s important to a small business, I’ve run a couple of my own for 7 years now, and in that time I’ve worked with and supported the I.T. for hundreds of other small businesses. What I’ve found over the years is that many businesses are either spending far too much time trying to work around poor email systems or worrying about whether their email is working or not… Are you World Champion at E-Mail Wrestling? The Olympic sport of Poor Business Owners? Fed up of spending half your day wrestling with E-Mail problems? Drop your details in below and we’ll get you set-up with a trial of Office 365 and show you how you can break out of this business limiting sport… It’s crazy, what you need as a business is to know your emails are safe, reliable and secure. Even more so if you’ve got staff, you need visibility over your company email. If it calls for it, you need to be able to take a look at the incoming and outgoing email of your employees. In my time I have seen and dealt with businesses using most of the common e-mail systems including POP, IMAP, Gmail, Yahoo, Hotmail, Zimbra and of course Microsoft Exchange. I’ve also seen some weird and wonderful attempts to replicate some of the benefits of Exchange with bespoke in house e-mail systems, in almost every instance these end up causing far, far more problems than they ever fix. In my experience, Nothing works as smoothly, or as seamlessly and a well setup Microsoft Exchange solution (be that hosted Exchange or an in house Exchange server). I’ve heard all manner of reasons and arguments as to why you should not use Exchange, but none of them have stood up, and most have been founded on either a lack of understanding or just plain bad advice. It’s crazy, what you need as a business is to know your emails are safe, reliable and secure. Even more so if you’ve got staff, you need visibility over their company email. If it calls for it you need to be able to take a look at their incoming and outgoing email… with POP this just isn’t possible! These...

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